Shipping policy

Most of our pieces are made to order and take up to 1-2 weeks to be ready for shipping. The production of an item begins only after a confirmed order is received.

We process and ship orders from Athens, Greece, Monday through Friday. Once your order is shipped, you will receive a confirmation email with your order details, a tracking number and a link to the website where you can track your parcel.
At any time during delivery, we will be your point of reference, ready to respond to your concerns and offer you support throughout the procedure. You can contact us at info@goldenolivestudio.com

GREECE 

  • ELTA Courier (1-5 business days) | Shipping cost: 3€

INTERNATIONAL
Europe (3-10 business days)
Rest of the world (7-10 business days)
Shipping cost: 13.50€ 

*All prices include taxes, but you should keep in mind that all additional border fees are the customer's responsibility.

In the event that the shipment is lost or not received and held at customs, it will be returned to our warehouse and a credit will automatically be applied to your credit card within a certain amount of days, deducting the original shipping and return shipping charges that could vary from country to country. We are unable to refund or replace stolen packages or unretrieved packages that have been confirmed as delivered. Please ensure your delivery address is correct and secure.